570 Privacy Policy — Protecting Our Users' Data
Your privacy is our priority. This document clearly explains how the 570 platform collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to fully understand your rights.
Effective date: 1 January 2026. This policy applies to all users of the 570 platform.
What Information Do We Collect?
To provide a safe and seamless service, 570 collects several categories of information from users. Understanding these categories helps you make more informed decisions when using our platform.
Account Information
When you register an account, we collect your full name, email address, phone number, date of birth, and other identity information required for verification. This information is used to create and manage your account and to ensure the security of your transactions.
Device & Browser Information
We automatically collect technical data when you access the platform, including device type, operating system, browser type, IP address, screen resolution, and time zone. This data is used solely to optimise platform performance on your device and to detect unusual activity that may indicate unauthorised access.
Payment Information in MYR
To process deposits and withdrawals in MYR (RM), we store information relating to your chosen payment method, such as bank account numbers, account holder names, and e-wallet details. Full credit or debit card numbers are not stored on our servers — this sensitive data is processed directly through registered and authorised payment providers.
Platform Usage Data
We record your activity on the platform, including games played, bets placed, deposit and withdrawal amounts, and login session history. This data is used to resolve disputes, monitor suspicious activity, and deliver better customer support.
How Is This Information Used?
570 uses the information collected solely for the following purposes, all of which are directly related to the delivery of platform services:
- Account verification and security — Ensuring that only the legitimate account owner can access and use their account.
- Financial transaction processing — Securely and accurately processing deposits and withdrawals in MYR.
- Legal compliance — Complying with Malaysian legal requirements relating to identity verification, anti-money laundering, and data protection.
- Customer support — Resolving complaints, responding to enquiries, and assisting users with technical or transaction issues.
- Platform improvement — Analysing usage patterns in aggregate and anonymised form to improve platform performance, interface design, and overall user experience.
- Service communications — Sending you important notices regarding changes to terms, security updates, or relevant account information.
570 will not use your information for third-party marketing purposes without your explicit consent.
Cookies and Tracking
The 570 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our platform.
We use three categories of cookies:
- Essential cookies — Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies — Collects data on how users interact with the platform to help us identify areas for improvement. All data is collected anonymously.
- Preference cookies — Saving your personal settings such as preferred language, display preferences, and stored login details for future convenience.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of certain parts of the 570 platform.
Data Storage, Security & Third-Party Sharing
Storage and Security
All 570 user data is stored on servers protected with industry-standard SSL encryption. Access to this data is restricted to authorised personnel only, and all access is logged for security audit purposes. We retain your data for as long as your account is active or as required to fulfil relevant legal obligations.
Once an account is voluntarily closed, your personal data will be deleted or anonymised within the period specified under Malaysian legal requirements, unless it needs to be retained for investigation or legal compliance purposes.
Sharing with Third Parties
570 does not sell, rent, or trade users' personal data to any third party for commercial purposes. However, we may share necessary information with the following parties under limited circumstances:
- Payment processors — Only the data required to complete financial transactions is shared with authorised payment service providers bound by strict confidentiality agreements.
- Statutory authorities — We will disclose information when required to do so by Malaysian law, court order, or a legitimate request from law enforcement authorities.
- Identity verification services — Third-party service providers that assist us in verifying user identities to meet legal compliance requirements.
Your Rights as a 570 Platform User
You have the right to request a copy of all personal data we hold about you. Submit your request to our support team and it will be processed within a reasonable timeframe in accordance with applicable laws.
If you find that any information we hold is inaccurate or outdated, you have the right to request an immediate correction. Updates can be made through your account settings or by contacting 570 support.
You may request the deletion of your personal data upon account closure. However, certain data may need to be retained for a specified period to fulfil our legal obligations, including anti-money laundering requirements.
You have the right to object to the processing of your data for certain purposes, such as unsolicited marketing communications. To withdraw consent for promotional communications, please contact our support team via your registered email.
Policy Changes and How to Contact Us
Changes to This Privacy Policy
570 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to how we protect user data. Where significant changes are made, users will be notified via a notice published on the platform or by email to the registered address. We recommend checking this page periodically to stay informed about how we protect your information.
Continued use of the 570 platform after any changes to the Privacy Policy are published will be considered acceptance of the updated terms.
Contact Us About Your Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data on the 570 platform, our support team is here to help. You can reach us via:
- Email: [email protected]
- FAQ Page: Visit FAQ page us for answers to the most frequently asked questions.
We are committed to responding to all privacy-related requests within a reasonable timeframe and will do our best to address any concerns you may have.
Your Data Is Safe — Our Platform Is Ready for You
With 570, you can play with peace of mind — your privacy and data security are always our priority. Register or log in now to get started.